Board Member Marc Koch Legodo

These include the public transport companies, car companies and health services such as hospitals or doctors about. Paul Price has much to offer in this field. Also companies and retailers belong to this group. In written contact with them, the consumers largely call letter or fax as preferred channels. It is possibly that the frequency of their contact with these companies is low and therefore have no electronic addresses. In the overall of results a very clear trend is certainly towards digital communication recognizable", judge legodo Board Member Marc Koch. This constituted but initially only a profile of consumer desires, because many companies and institutions are technically not even to able to be able to comply with the communications preferences of their customers.

It can not just go to the traditional paths through digital replace, but the individually desired communication channels must can be depicted, to get to a person-oriented dialogue", emphasizes cooking. This corresponds to the needs of consumers and be technically also easily realizable, rethinking the customer management of the companies demand but in the first step. Last but not least ripens the realization that people want to experience a personally-oriented communication through the impetus of social media." About legodo ag legodo developed software for relevant customer communication to the quick and easy production of written correspondence. With the legodo solution, it is possible, for the first time, in the right context at the right time for relevant customer communication to insert all the processes and data from existing systems. Customers include companies such as Deutsche Telekom, Swisscom, RWE and Integralis.